Policy Page

GORGE POKESHOP Store Policies  

(Please also see refund policy and shipping policy at bottom of web page)

Current as of January 2025

 No Weapons, Alcohol, Smoking, Pets/Animals or Illegal Substances Policy

At Gorge Pokeshop LLC, we are committed to maintaining a safe and welcoming environment for all employees, customers, and visitors. To ensure the safety and well-being of everyone on our premises, the following policies are strictly enforced:

  1. No Weapons: The possession, carrying, or use of any type of weapon, including but not limited to firearms, knives, or other dangerous items, is prohibited on the premises.

  2. No Alcohol: The consumption or possession of alcoholic beverages is not permitted on the premises.

  3. No Smoking: Smoking is prohibited within 10 feet of the building. This includes cigarettes, cigars, e-cigarettes, and other smoking-related devices.

  4. No Illegal Substances: The use, possession, or distribution of illegal drugs or substances is strictly prohibited. This includes any materials or substances that are unlawful under local, state, or federal law.

  5. Obligations from TCG Distributors: As a business that works with TCG distributors such as The Pokémon Company, we are bound by their terms and conditions, which include adhering to the above policies to maintain compliance with their regulations.

  6. No Pets/Animals: Our store does not allow animals and pets in our store. Due to some people with fears of certain animals or even allergies we have opted to not allow animals of any sort into our store, with the exceptions of properly licensed service animals with required tags to show they are legal service animals.

Any violation of this policy will result in immediate action, including removal from the premises, and may result in legal consequences.

We appreciate your cooperation in maintaining a safe and respectful environment for all

Card Trade Policy

At Gorge Pokeshop LLC, we are happy to offer card trade services to our valued customers. To ensure a smooth and efficient process for everyone, please review and follow the guidelines outlined below:

  1. Trade Limit: Customers are allowed to bring in one card trade per day. This helps us manage trades efficiently and ensures that each trade is processed fairly.

  2. Processing Time: Trades can take up to 1 week to fully process. This allows us time to evaluate the items and provide an accurate quote based on current market value.

  3. Trade Quotes: For trades submitted, we offer store credit or a cash quote. The final value will be determined based on the condition of the cards and current market demand. Product for product trade is not allowed.

  4. Collection of Unaccepted Cards: Any cards that are not accepted in the current trade must be collected by the customer within 3 days after the trade has been completed. After this period, uncollected cards will no longer be held by Gorge Pokeshop and may be disposed of at our discretion. If other arrangements are needed, this can be discussed with the Owner of the business.

By following these guidelines, we aim to ensure a fair, efficient, and transparent trading experience for everyone. We appreciate your cooperation and look forward to helping you with your card trading needs.

Product Hold rules:

  • Duration: Customers can reserve a product for up to 2 days.

  • Eligibility: Layaway is applicable only to products in stock ( Please see staff for questions)

  • Any item that has been placed on hold that is not picked up in the 2 day period will be placed back onto the shelf and made available to other customers.